User Experience (UX) Design for Libraries

Aaron Schmidt has been a circulation clerk, reference librarian, and library director. He has published articles in Library Journal, School Library Journal, Library High Tech News, ONLINE, and others. He has presented on the topic of library technology and usability throughout the United States and in Canada, the United Kingdom, the Netherlands, and Spain. In 2005, Schmidt was named a Library Journal Mover & Shaker. Currently he is a principal at INFLUX Library Users Experience Consulting and maintains Walking Paper, a library and website usability blog.

Amanda Etches is the Head of Discovery & Access at the University of Guelph Library, where she spends her time guiding teams and projects that are all about making the overall library experience better for users, both in-person and online. Prior to her current role, she was the User Experience Librarian at McMaster University Library. She is also part of Influx, a user experience consultancy that works with libraries. Her research interests include human–computer interaction, information architecture, and web/interaction/UX/service design, and she frequently writes and presents on web design, usability, and user experience practices and trends. Amanda blogs at etc.