Service Science and the Information Professional

Service science, a new trans-disciplinary field focusing on the structure, study, and delivery of technology systems for users, unites thinkers and innovators across disciplines to change the way we provide service. This forward-thinking book invites information professionals down new avenues of collaboration and discovery by conceptualizing the library as a service system. The author describes grant opportunities library professionals often ignore, presents models for innovation, and elucidates the implications of service science on the rapidly-changing information sector. Information professionals across all sectors, information technology and public relations specialists, and private companies interested in the economic value of information will find essential information in this guide to an increasingly important field.