Sales Policy

General Information
All publications listed in this catalog are available directly from Neal-Schuman or through resellers. Publication dates, prices, and number of pages for forthcoming titles are estimates and subject to change. If a title ordered is temporarily out of stock or not yet published, we will backorder until the title is available, at which time it will be billed and shipped. Please indicate on your order if you want unavailable titles handled differently.

Sales Policy
Prices are net and do not include shipping and handling charges. All prices listed in this catalog are subject to change without notice. Payments must be made in U.S. funds by check, money order, MasterCard, Visa, Discover, or American Express. Special discounts may be applied only once and can not be combined with other discount offers. All orders for single-copy orders must be prepaid. Institutions with established credit at Neal-Schuman purchasing multiple titles may order on account, net 30 days. All others must prepay initial orders and apply for credit. Orders from individuals must be prepaid. New York State residents must add applicable sales tax.

Discounts
Discounts are available on quantity orders of books for resale or textbook adoption. For more information, please see the Bulk Orders page or contact Customer Service.

Shipping
Neal-Schuman books are shipped from stock F.O.B. New Jersey. The customer will always be responsible for shipping and handling charges.

Returns Policy
Written permission to return books or software for credit — and information about returns shipping policy — should be obtained from the publisher within 30 days of invoice date. Textbook extensions may be granted. Requests to return books or software should specify the following: invoice number and date, number of copies and title, and reason for return. All returns must be unmarked current editions in saleable condition. Damaged shipments must be reported within 30 days of invoice date. Credit will not be issued for books or software returned damaged due to improper packaging by a customer. Credit cannot be issued for damaged books or software unless prior notification of their condition has been received. Credits may not be used until issued, and are valid for one year.

Standing Orders
A discount of 10% is available on standing orders for series titles and all Neal-Schuman monographs. See the Standing Orders page or contact Customer Service for details.

Examination Copies
Examination copies are available only when a title is being considered for adoption as a textbook. Requests must be made on official letterhead, specifying the date a course is to begin, the anticipated number of students, and whether the book is being considered as a primary or secondary text. Upon acceptance of the request, we will ship the book with an invoice, on 45-day approval. If an examination copy is adopted as a student textbook, please contact Customer Service. Any examination copy not adopted may be purchased or should be returned in saleable condition within the 45-day examination period and the invoice will be canceled. More on Examination copies here.