Sales Policy

General Information
All publications listed in this catalog are available directly from ALA Neal-Schuman or through resellers. Publication dates, prices, and number of pages for forthcoming titles are estimates and subject to change. If a title ordered is temporarily out of stock or not yet published, we will backorder until the title is available, at which time it will be billed and shipped. Please indicate on your order if you want unavailable titles handled differently.

Sales Policy
Prices are net and do not include shipping and handling charges. All prices listed in this catalog are subject to change without notice. Payments must be made in U.S. funds by check, money order, MasterCard, Visa, Discover, or American Express. Special discounts may be applied only once and can not be combined with other discount offers.

Discounts
Discounts are available on quantity orders of books for resale or textbook adoption. For more information, please see the Bulk Orders page or contact Customer Service.

Shipping
ALA Neal-Schuman books are shipped from Bolingbrook, Illinois. The customer will always be responsible for shipping and handling charges.

Returns Policy
If your purchase does not meet your expectations, we will replace your merchandise, credit your account, or issue a full refund. Just follow our simple return procedures on the back of your packing slip or, for faster service, call a Customer Service Representative at (866) 746-7252. Please ship returns to:

ALA Returns
905 Carlow Dr., Unit B,
Bolingbrook, IL 60490

Standing Orders
A discount of 10% is available on standing orders for series titles and all Neal-Schuman monographs. See the Standing Orders page or contact Customer Service for details.

Examination Copies
You can request a review or desk copy of any ALA Neal-Schuman book here.