Knowledge Audits and Knowledge Mapping

The knowledge audit is one of the most frequently used foundational activities in knowledge management today. It creates an inventory of key knowledge assets and, when used with knowledge maps, is a powerful aid to identifying knowledge gaps, knowledge risks, and knowledge sharing opportunities. This accessible and practical book explores the different forms and purposes of knowledge audits and explains how different kinds of knowledge maps can support their use. There is very little guidance currently available on this essential knowledge management activity, which is often inconsistently applied and is imperfectly understood. This book fills that void by offering step-by-step explanations, case examples, and basic tools and techniques, showing how knowledge audits and maps can be effectively and beneficially used for multiple purposes and in a variety of contexts.