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The Cybrarian's Guide to Developing Successful Internet Programs and Services
By Diane and Michael Kovacs

1-55570-287-2 . 1997 . 8 1/2 x 11 . 153 pp.
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This instructive guide is designed to help librarians in all settings become successful producers and providers of information on the Internet. Case studies of successful projects demonstrate proven strategies and approaches, showing you how to develop and provide services on the Internet, including: electronic journals and newsletters, reference collections, literary collections, showcases for local or organizational talent, and news and information services; Internet training and distance education; traditional library services and information including schedules, resource guides, interlibrary loan, new book recommendations, reference services, and electronic libraries. Throughout, the guide emphasizes practical applications and realistic implementations, with step-by-step instructions on how to plan a project, assess equipment and software needs, provide staffing and training for the project, and create and maintain the Internet products and services that best meet your patrons' needs. Appendixes list Internet software for different computer platforms; "Just Enough UNIX," UNIX commands for Web maintenance; and an annotated directory of URL links to selected Internet tutorials and FAQs for installing and maintaining Internet services software.

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Reviews

"Realistic scenarios....Recommended for libraries seriously considering providing Internet programs and services." LJ
"Highly recommended for any media center specialist considering the development of electronic library services." Infotech
"A valuable resource." Australian Library Journal
"A thoughtful, straightforward, and readable vision for the future...sensible guidelines for getting there." LISCA


Table of Contents

By Diane and Michael Kovacs

Table of Contents

Preface v

1 Why and How to Become an Internet Information Producer or Provider (IIPOP) 1

2 Internet Training and Distance Education through the Internet 19

3 Offering and Marketing Traditional Library Services through the Internet 37

4 Electronic Libraries 57

5 Electronic Journals and Electronic Newsletters 69

6 Afterword and One Last Kind of Internet Application 83

Appendixes

  • A Selected Internet Server and Client Software Distributions on the Internet 93
  • B Directory of Selected Tutorials and FAQs on Setting up Internet Service and Client Software 105
  • C Just Enough Unix 111
  • D Directory of Discussion Lists and Newsgroups for IIPOPs 119
  • E Bibliography for IIPOPs 139

Case Studies

  • 1 L.O.S.T. (Librarian Online Support Team), Wethersfield Public Library 22
  • 2 Staff Internet Training, Kent State University Libraries 24
  • 3 Lockheed Martin Technical Operations Library 39
  • 4 ITT Aerospace/Communications Division Library 39
  • 5 West Bloomfield Township Public Library 40
  • 6 "Ask a Librarian," Indiana University Libraries 41
  • 7 Kitsap Regional Library 43
  • 8 NorthStarNet, North Suburban Library System 44
  • 9 Ganser Library, Millersville University 46
  • 10 Australian Industrial Relations Database, Queensland University of Technology Library 48
  • 11 Cyberstocks(sm), Iowa State University Libraries 50
  • 12 University of South Queensland Libraries 51
  • 13 Zimmerman Library, University of New Mexico 52
  • 14 Busse Center Library, Mount Mercy College 53
  • 15 The Cleveland Public Libraries' Electronic Library (CPEL) 58
  • 16 GPO Access on the Web, Purdue University Libraries 64
  • 17 IAT Infobits, Institute for Academic Technology Library 74
  • 18 The Public-Access Computer Systems Review, University of Houston Libraries 78

List of Figures

  • 1.1 Questions to Ask in Planning Internet Applications
  • 2 2.1 Questions to Ask in Planning for Internet Training 20
  • 2.2 Library Staff Internet Training Flyer 28
  • 2.3 Outline for a Series of Half-Hour Internet Training Sessions 31
  • 2.4 Example Plan for Corporate Lunchtime Internet Training 32
  • 2.5 Example Plan for Corporate Internet Training in Two Half-Day Sessions 33
  • 3.1 Questions to Ask in Planning to Offer or Market Traditional Library Services through the Internet 38
  • 4.1 Questions to Ask in Planning an Internet Electronic Library 60
  • 4.2 Purdue University Libraries' Proposal for the "GPO Access on the Web" Project 62
  • 5.1 Questions to Ask in Planning an Internet E-Journal or E-Newsletter 70
  • 5.2 Production and Distribution of a Typical Issue of the Electronic Journal on Virtual Culture 72
  • 6.1 10th Revision, Directory of Scholarly and Professional E-Conferences 85

Index 145

Colophon 151





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