PRACTICAL GUIDANCE ON HOW MANAGERS CAN HELP STAFF LEARN FROM EXPERIENCE
August 31st, 2010
September 1, 2010 (New York, NY)—How can managers implement a “lessons learned” approach in their day-to-day operation? And, more importantly, how can they verify that the approach is working and people are gaining knowledge from previous mistakes? The Lessons Learned Handbook: Practical Approaches to Learning from Experience, to be released in North America by Neal-Schuman Publishers on October 1, 2010, instructs readers on how to create and improve systems for learning throughout their organization.
In this concise guide, Nick Milton, a Knowledge Management specialist, reveals the principles behind successful learning programs. The book includes the history of lesson-learning approaches, specific systems for learning, the components and process of learning, as well as writing lessons to reinforce learning. Milton explains the importance of taking specific actions, overseeing learning projects, using technology in learning, as well as finding then sharing the key steps in learning. One chapter includes an actual, in-depth study of learning, and another highlights an interview with an expert on using wikis in the learning processes. A final chapter, “How to Not Learn Lessons,” lists “100 ways to destroy lessons learning,” advising readers against the common mistakes people make in learning. The book includes numerous examples, stories, and histories to illustrate these lessons. Figures and charts accompany the text to help guide readers through the lessons-learned approach.
The Lessons Learned Handbook: Practical Approaches to Learning from Experience is an invaluable guide to learning from experience and is essential reading for knowledge managers and other supervisors looking to improve learning systems in their organizations or create new ones.
The Lessons Learned Handbook: Practical Approaches to Learning from Experience
ISBN 978-1-84334-587-9.
2010. 6 x 9. 191 pp. $99.95
Chandos Publishing
About the Author
Nick Milton is a director and co-founder of Knoco Ltd., a Knowledge Management consultancy comprised of seasoned knowledge management practitioners, mentors, and coaches.
About Neal-Schuman Publishers and Chandos Publishing
Founded in 1976, Neal-Schuman Publishers is based in New York City with offices in London, UK. Neal-Schuman is a leading publisher of professional and academic titles in all areas of library and information studies. Since June 2009, Neal-Schuman has also been the exclusive North American distributor for titles from the United Kingdom’s Chandos Publishing, a division of Woodhead Publishing Limited. Chandos books are a leading, highly practical source of authoritative information for professionals and researchers worldwide.
For More Information and/or Cover Art
Contact Laura Berlinsky-Schine
laura.berlinsky-schine@neal-schuman.com
100 William Street, Suite 2004
New York, NY 10038
212-925-8650
